Cisco Spark Room Kit Plus Camera Not Detected

Try upgrading to ce9 1 4 it s the most recent software release at the moment.

Cisco spark room kit plus camera not detected.

Sx80 and sx20 based systems sx80 mx700 800 sx20 mx300g2 mx200g2 there is a possibility that there will be a message on screen no camera is detected and in diagnostics no camera is detected camera upgrade is displayed on screen upon boot of codec days weeks. You might be running into a similar issue as the user in thread camera detection. Cisco webex room kit plus has a 90 day limited liability warranty. Have you tried a factory reset.

Cameras can not be moved around or do not wake up. Spark room 55 70 kit kit plus are not affected. Support for cisco spark room kit plus. Cisco webex room kit plus precision 60 installation guide pdf.

Cisco quad camera precision 60 speakertrack 60 and ptz 12 camera guide pdf 4 mb. The room kit mini also integrates camera codec speakers into a single device and is custom designed for huddle spaces accommodating rooms and spaces ideal for 2 5 people. Spark room kit plus. Access product specifications documents downloads visio stencils product images and community content.

Zoom on cisco spark room kit plus precision 60 it s been mentioned a few times in the forums where the camera not detected message appears when using a spark room kit plus with p60 camera i don t know if a fix has been released yet but recommend you upgrade to the latest ce software currently ce9 3 if you re not there already. The room kit plus with a separate quad camera bar can accommodate larger and deeper rooms of up to 14 people. The pkg file do not include software for the cisco spark quad camera.